Acceptable Use Policy

The Services are provided to support churches and ministries in managing their operations, members, events, communications, and finances. You agree to use the Services only for lawful, legitimate ministry and administrative purposes consistent with these Terms and your organization's policies.

You agree not to use the Services to:

• Upload, store, or share content that is unlawful, defamatory, harassing, hateful, threatening, or that infringes the rights of others;
• Collect, store, or process personal information about individuals without a lawful basis or required consent;
• Send unsolicited or abusive communications, spam, or messages to individuals who have not agreed to receive them;
• Access, use, or attempt to access data belonging to another organization or user without authorization;
• Interfere with, disrupt, or impair the Services, including introducing malware, viruses, or harmful code;
• Attempt to gain unauthorized access to the Services, other accounts, or systems or networks connected to the Services;
• Scrape, crawl, or systematically extract data from the Services;
• Circumvent any security, authentication, or access-control measures;
• Use the Services to facilitate financial fraud, money laundering, or any unlawful financial activity;
• Use the Services to store or share content involving the sexual exploitation of minors, or any content that exploits or harms minors in any way;
• Reverse engineer, decompile, or disassemble the Services, or use automated tools to interact with the Services except as expressly permitted;
• Resell, sublicense, rent, or lease access to the Services without authorization.

When uploading or managing information about your members, attendees, or donors, you agree to:

• Obtain any consents required under applicable privacy laws before collecting or processing personal information;
• Ensure the accuracy of the information you enter;
• Respect individuals' requests regarding their personal data, including requests to access, correct, or delete their information;
• Use donation and financial features only for legitimate, accurately reported contributions, and never to misrepresent the tax-deductible status of contributions;
• Not use member contact information for purposes unrelated to your ministry without appropriate consent.

Communication features (email, SMS, announcements) must be used responsibly and in compliance with applicable anti-spam and telecommunications laws, including the Canadian Anti-Spam Legislation (CASL) and the Telephone Consumer Protection Act where applicable. You are responsible for:

• Obtaining consent before sending commercial electronic messages;
• Providing clear identification and a working unsubscribe mechanism;
• Honoring opt-out requests promptly.

Organizations using children's check-in or youth features are solely responsible for implementing appropriate child-safety policies, background checks for volunteers and staff, and parental consent where required. Faith-Links provides tools to support safe check-in but does not verify the suitability of individuals. You must not use the Services to store sensitive health or biometric data of children beyond what is necessary for safe check-in and permitted by law.

You are responsible for safeguarding your account credentials, managing user access within your organization, and promptly reporting any suspected unauthorized access or security incident to Faith-Links. Administrators must assign appropriate roles and privileges and review them regularly.

Faith-Links reserves the right to investigate suspected violations and to take action, which may include:

• Removing or disabling access to prohibited content;
• Issuing warnings or suspending accounts;
• Terminating access to the Services; and
• Reporting unlawful activity to the appropriate authorities.

We may take immediate action without prior notice where we believe a violation poses a risk to the Services, other users, or any person.

To report a violation of this policy, contact abuse@faith-links.com. We will investigate reports and take appropriate action.