Subscription Agreement

Faith-Links offers subscription plans with varying features and capacity limits. The plans currently available include:

• Seed Plan: a no-cost tier with limited features, available indefinitely for qualifying organizations.
• Vine Plan: a paid tier for growing congregations, with expanded features and higher capacity.
• Kingdom Plan: a paid tier for larger or multi-location churches, with the full feature set and highest capacity.

Features, limits, and prices for each plan are published at faith-links.com/pricing and may change from time to time. Changes to pricing for existing subscribers are described in Section 6.

Paid subscriptions are billed on a monthly or annual basis, depending on the interval you select at checkout. Subscriptions renew automatically at the end of each billing period unless canceled before the renewal date. By subscribing, you authorize Faith-Links to charge your designated payment method automatically for each renewal period.

Annual subscriptions are billed in full at the start of each annual cycle. Monthly subscriptions are billed on the same calendar day each month.

Payment is processed through our third-party payment processor (Stripe). Faith-Links does not store full card numbers. You are responsible for keeping your payment method current. If a charge fails, we may retry the charge, and your access to paid features may be suspended until payment is received.

Subscription fees are exclusive of applicable taxes, duties, and similar charges, which are your responsibility unless a valid tax exemption certificate is provided and accepted by Faith-Links. Where required by law, Faith-Links will collect applicable taxes at checkout.

You may upgrade or downgrade your plan at any time through the billing settings. When upgrading, we will prorate the difference based on the remaining time in your current billing cycle. When downgrading, the change takes effect at the end of the current billing cycle, and no refunds are issued for the unused portion of the higher plan within that cycle.

Multi-location organizations may subscribe per location. Each location's subscription is billed and managed independently.

We may change subscription fees for new subscribers at any time. For existing subscribers, we will provide at least thirty (30) days' notice of any fee increase by email or through the Services. The new fee applies at the next renewal after the notice period. You may cancel before the renewal date to avoid the increased fee.

You may cancel your subscription at any time through the billing portal or by contacting support. Cancellation stops future renewals; your access to paid features continues until the end of the current paid billing period.

Unless required by law, subscription fees are non-refundable, and no refunds or credits will be issued for partially used billing periods. Where applicable consumer law provides a right of withdrawal or refund, that right is unaffected by this section.

From time to time, Faith-Links may offer free trials or promotional pricing. Promotional pricing applies only for the stated promotional period; standard pricing applies thereafter. Free trials convert to a paid subscription only if you explicitly authorize it. Trial terms will be disclosed at the time the trial is offered.

If payment is not received within a reasonable grace period after the due date, Faith-Links may suspend access to paid features. Customer Data remains available for export during suspension. Accounts suspended for non-payment for more than sixty (60) days may be terminated, and Customer Data may be deleted in accordance with our retention policy.

Each plan has capacity limits (e.g., number of members, locations, or storage). Faith-Links reserves the right to enforce these limits and to contact you if your usage significantly exceeds them. Abuse of plan limits, or attempts to circumvent them, may result in suspension or a required plan upgrade.

For billing questions, contact billing@faith-links.com.